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KIKI: Autonomous Shuttle UX for Kids

Jan 2020 - Feb 2020

Summary

Led the UX design for the Connected Smart Car Project, focusing on safety and joyful commuting experiences for children in a fully autonomous shuttle bus. As the UX/UI Designer and team leader, I managed the entire UX process, from user research and journey mapping to developing key features such as personalized boarding safety guides and real-time status sharing. Collaborated with GUI designers to ensure cohesive visual integration. This project was ranked top among six competing teams.

My Role
  • User Research
  • UXUI Design
  • Team Leader
Team
  • UXUI Designers : 2
  • GUI Designers : 2

Context

Amoeba UX Academy

Amoeba UX Academy is a social contribution initiative by Amoeba Co., Ltd., a design agency based in Seoul, Korea. Guided by UX team leaders at Amoeba, the program is tailored for working professionals and students, offering a curriculum that spans from foundational to practical UX knowledge. I was selected as a UX/UI designer for the 11th cohort and participated in an intensive 6-week project focused on the theme of Connected Smart Cars, dedicating 8 hours daily to the project.

What did I do as UX/UI Designer?

I contributed by managing the entire UX/UI process and developing key features. As a team leader, I actively presented our team’s work and progress every week, clearly communicating our intentions to gather more in-depth feedback. As a result, our team secured first place in the final presentation among six competing teams.

role pic

User Research

Challenge

Desk research revealed ongoing discussions about preventing school bus accidents, alongside a growing demand for safer transportation options for children aged 4 to 7.

However, identifying user needs and pain points was challenging when considering children as users, as traditional user research methods like interviews were not directly applicable to them.

PROBLEMS

Over the past 5 years, the number of child casualties caused by school bus accidents has increased more than threefold.

the number of child casualties caused by school bus accidents has increased more than threefold.
CAUSES
  • Teachers struggle to manage and care for many children at once.
  • Operators are generally responsible, but they lack sufficient awareness of safety regarding third-party school buses.
  • Unexpected safety incidents occur suddenly due to children's impulsive behavior.
  • Parents face limitations in monitoring what happens inside the vehicle.
Approach
  • Prepared and shared relevant case studies on blockchain, stablecoin, NFT marketplaces to improve participants’ understanding and inspire ideas.
  • Facilitated sessions to help participants express their new service concepts through text rather than sketches when visual outputs were incomplete. This ensured their ideas were effectively reflected in the high-quality design prototype.
Safety Matters

UX concept

KIKI, Keep Kids Safe

KIKI proposes a new Car UX concept that strengthens safety and creates an enjoyable school bus experience by addressing the unique needs of teachers, children, and guardians.

By providing teachers with management tools, children with tailored safety guidance, and guardians with reliable updates, KIKI bridges the communication gap and fosters trust. It ensures that the school bus journey is not only safe but also empowering for all stakeholders.

A fun and engaging second teacher for Children

Key features

  1. Stage Sync, bring stage mood into the car

    Helps children independently perform tasks such as boarding, fastening seat belts, and following safety procedures through step-by-step guidance.

    • Wait-line for boarding
    • Mirror guidance on seat belts
    • Seat instructions
    Stage Sync, bring stage mood into the car
  2. Connected Safety

    Monitors surrounding road conditions and passenger safety elements, allowing for quick responses in emergencies.

    • Red / Green Zone Alerts
    • LED Safety Messages
    • Emergency Mode
    Connected Safety
  3. Easy-Peasy Communication

    Allows teachers and guardians to monitor children’s status inside the bus in real time.

    • Real-time Passenger Status Alert
    • Kids Cam
    Easy-Peasy Communication
  4. Theme to Explore

    Transforms the bus interior into a themed space, providing children with engaging and educational content during the ride.

    • Theme-Specific User Experience
    • Interactive Display for Children
    Stage Sync, bring stage mood into the car

UI Strategy

The UI is designed to support both the role of a passenger and an assistant teacher in a Level 5 autonomous vehicle.

  • Flexible

    Optimized display configurations allow seamless transitions between in-vehicle displays and external displays, adapting to user tasks.

  • Multiple

    Teachers, guardians, and children can all access interconnected displays, ensuring synchronized and cohesive operation.

  • Easy

    With integrated Voice Assistant support, users can complete tasks effortlessly and hands-free.

  • VUI
    VUI

    Users can control all vehicle functions through voice commands, processed via the Center Fascia.

  • Eye tracking
    Eye tracking

    Content areas shift dynamically on the Center Fascia based on the user's line of sight, ensuring optimal focus and usability.

  • Touch
    Touch

    The Smart Window enables three distinct touch gestures for precise interaction and intuitive control.

  • Gesture
    Gesture

    Gesture controls allow for hands-free display adjustments, enabling users to navigate themes or send critical commands without distraction.

UI Definition

A-1- Center Fascia : Main Panel
A-2- Center Fascia : Kids Cam
A-3- Center Fascia : Theme Setting
B - Hud
C - Smart Window
D - Smart Seat Display

HI-Fi Prototype